Environments
Each customer project runs in its own environment, with its own access permissions. Your data remains independent and is separated from other projects.
Stability during operation.
Custom software requires reliable hosting.
The same contacts are responsible for both development and operations. In the event of a malfunction, responsibility is clearly defined.
Hosting & Operations
Four things for worry-free operation.
Releases
First to the test environment, then to production. Every update is planned and announced.
Backups
Backups run automatically, and operations are monitored around the clock. Any backed-up state can be restored within the retention period specified in the SLA.
Maintenance
Security, updates, day-to-day operations. Response times are specified in the SLA and clearly defined.
Good software doesn't end with development. It proves its worth in day-to-day use.
FAQ
First and foremost, the applications and platforms we’ve developed. Upon request, we’ll manage your entire infrastructure: intranet, websites, interfaces, and web tools. Full-service, with us taking overall responsibility for the entire operation.
We monitor your systems around the clock and take action as soon as we notice anything unusual, adhering to the response times specified in your SLA. You’ll always be kept up to date.
We announce planned maintenance in advance, either by email or on the future status page.
We usually detect the issue through our monitoring system before you notice it, and we begin resolving it immediately. You’ll receive ongoing status updates, and once the issue is resolved, we’ll document the cause and the steps taken.
