Reboat × NauticCockpit
Reboat Surf & Chill, Zurich and Zug
Description
Customer
Reboat Surf & Chill is a wakesurfing school in Zurich and Zug. Its offerings range from individual Surf & Chill sessions and private lessons to customized corporate and group events on the lake.
Background
Bookings, availability, crew and boat scheduling, and other operational processes were coordinated using various tools and Excel spreadsheets. Numerous manual steps and internal coordination efforts made it difficult to maintain an overview. Changes and individual customer requests required time-consuming coordination among all parties involved.
Solution
That's how NauticCockpit came to be. The pace of life on the lake was the deciding factor: When you're standing at the dock, you need to be able to see on your tablet what the guest booked ten minutes ago.
Result
Centralized real-time information replaces separate lists and manual coordination. The team can plan resources more proactively, coordinate changes more quickly, and respond more flexibly to individual customer requests. At the same time, booking and communication become easier for guests, while internally, this leads to greater clarity, more streamlined processes, and more efficient collaboration.
Case Studies
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«Three different tools and various Excel spreadsheets have been consolidated into a single, centralized system. SilentCreation has cut our administrative workload in half and improved customer satisfaction. Everything comes from a single source. Tailored precisely to our needs, one tool, full control.»
